Module 1: What Do Great Managers Do?
Most people don't like their managers, just type “my manager” into Google and see what starts to come up…
And yet, research shows that managers hold the key to making work more meaningful, purposeful, interesting and productive for everyone - including themselves.
Many people are initially excited when they are promoted into a management role, then realise that they are quickly overwhelmed by all of their new responsibilities. This is hardly surprising when a 2018 study revealed that nearly 60 percent of new managers have not received any management training at all.
This management training course is for aspiring managers, new managers who have been recently promoted, and existing managers who never had the opportunity to take any management training when they started their new role.
If you’ve never learned the fundamentals of management, or you’re just looking for a refresher, then you’ll benefit greatly from this course (and from any of our YouTube videos).
So let's move to the next tab to look at the role of the manager, and how that's been changing in recent years...
The role of the manager is changing.
The combination of the post-pandemic shift to hybrid working and the rapid technological advances in areas such as AI and digital transformation in the last two decades, mean that people management and managers are more critical than ever.
However, we’ve also seen manager responsibilities change significantly over this timeframe, and this has left managers feeling frustrated and overwhelmed.
It is time for organisations to recognise that the traditional role of the manager is no longer working and that they need to adapt to better suit new ways of working and the digital workplace.
Managers are the key to building stronger human connections and motivating the workforce in a hybrid and AI-enabled workplace. Companies that want to be able to rise to the challenges of the future workplace need to empower their managers to focus on the skills that will have the most impact.
But what are the skills that managers need to succeed in this changing world of work?
Workovate has developed a simple and effective model to support new managers in focusing on the areas that will drive the most impact in the 21st century. This model demonstrates the shift that is needed for managers to go from just managing tasks and activities to becoming coaches and prioritising their team's success over their own.
We call it the Workovate ACT Framework. Click on the next tab to learn more about the key areas that managers need to focus on to succeed in the future of work...
Our research shows that the skills that managers need to succeed in their roles today fall into three areas:
ALIGN: To lead and manage a team successfully, you need to be able to align your team to a common vision, strategy and goals. This means being able to inspire and motivate your team to succeed, setting clear goals that your team can work towards and communicating effectively across your organisation and beyond.
COACH: As a manager in today’s workplace you need to become a coach for your employees. Unlocking people’s potential, maximising their performance, giving specific and actionable feedback and supporting them in their personal and professional lives are all key elements of becoming a great coach for your team members.
THRIVE: It’s no longer enough for your team to make you successful, as a true people leader you need to focus on enabling your team to thrive. To do this, you need to create an environment where your team can do their best work together, by attracting and retaining great talent, fostering innovation and building a culture of trust.
Using the Workovate ACT (Align - Coach - Thrive) framework, this course will give you foundational knowledge and practical tools in each of these three areas, enabling you to succeed in your role as a new manager.
So what do great managers do? Watch the video in the next tab to find out...
